Shipping policy
Shipping Policy – Hastakala
Last updated: October 2025
Welcome to Hastakala!
We appreciate your love for handmade creations. Each macramé piece we craft is made with care and creativity, ensuring you receive something truly unique. Please review our shipping policy below for details about order processing and delivery.
🧵 Processing Time
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All our macramé products are handmade to order, which means we need some time to prepare your items before shipping.
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Processing time: 7 to 14 days and may increase as we deal with custamized and made to order
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You will receive an email or SMS confirmation once your order has been shipped.
📦 Shipping Time & Delivery
We currently ship orders across India through trusted courier partners like Delhivery, BlueDart, DTDC, and India Post.
Note: Delivery times may vary due to weather conditions, courier delays, or high seasonal demand.
🌍 International Shipping
Currently, international shipping is not available through our website. However, if you wish to place an international order, please contact us at [hastakala006@gmail.com], and we’ll do our best to assist you.
📦 Order Tracking
Once your order has shipped, you’ll receive a tracking number via email or SMS.
You can use it to track your package on our courier partner’s website.
⚠️ Delays & Damaged Packages
If your order arrives damaged or delayed, please reach out to us within 48 hours of delivery at:
📩hastakala006@gmail.com
Include your order ID and photos (if applicable), and our team will resolve the issue promptly.
🔁 Address & Delivery Issues
Please ensure that your shipping address and contact details are entered correctly during checkout.
Hastakala will not be responsible for delays or losses due to incorrect information provided by the customer.
❤️ Thank You
Every purchase you make supports handcrafted art and local artisans. We truly appreciate your patience and understanding as we prepare and ship your beautiful macramé creations with love.
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Hastakala
Handcrafted with Love • Delivered with Care